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Frequently Asked Questions

  1. What can I invest in with a WR Hambrecht + Co Brokerage Account?
  2. How do I open a new Brokerage Account?
  3. What types of accounts do you offer?
  4. What are Private Equity Investments and how do I participate?
  5. What are your commissions and fees?
  6. How do I transfer assets from an existing account at another firm?
  7. Is there a minimum balance that must be kept in my account?
  8. What are the guidelines for trading online?
  9. What are some of the risks to trading in a fast market?
  10. What is an OpenIPO® auction and how do I participate?

  11. What are the requirements to participate in a traditional IPO?
  12. What are penny stocks?
  13. Do you offer options trading?
  14. Where can I get more information about options?
  15. What can I do to better manage my options account?
  16. What is the difference between an option and a LEAP?
  17. What is day trading?
  18. After I place an order, can I change it or cancel it?
  19. What if I have further questions or service requests?
  20. In the event WR Hambrecht + Co cannot meet its financial obligations, is my account still protected?


1.

What can I invest in with a WR Hambrecht + Co Brokerage Account?

 

We offer a full range of products, including equities, fixed income, mutual funds, options, traditional IPOs and private equity deals. We also offer access to our auction products including the OpenIPO auction for initial public offerings, the OpenBook® auction for corporate debt and the OpenFollowOn® auction for follow-on offerings. For more information about our products and services, please email us at info@wrhambrecht.com or call 1-800-673-6476.

 

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2.

How do I open a new Brokerage Account?

 

Applications are available online or by calling 1-800-673-6476. A $2,000 minimum is required to open an account.

 

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3.

What types of accounts do you offer?

 

Our brokerage services offer the following accounts: Individual, joint tenants with rights of survivorship, joint tenants with tenants in common, Individual retirement account (IRA), IRA Rollover, Roth IRA, trust, custodian, UTMA or UGMA, and corporate accounts.

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Click here to open an individual or joint account, UTMA or UGMA, or a retirement account.

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To apply for a Trust Account or Corporate Account, please call our customer service center at 1.800.673.6476.

 

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4.

What are Private Equity Investments and how do I participate?

 

Private equity investments are available only to accredited investors. To learn more about participation in private equity, click here or visit the private investments FAQ.

 

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5.

What are your commissions and fees?

 

Click here to view our commissions and fees.

 

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6.

How do I transfer assets from an existing account at another firm?

 

To transfer an account, complete the online account transfer form and send us a copy of your most recent statement and we’ll take care of the rest. For more information about the process, see Understanding the Brokerage Account Transfer Process.

 

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7.

Is there a minimum balance that must be kept in my account?

 

No, we do not require a minimum balance.

 

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8.

What are the guidelines for trading online?

 

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Buying and Selling Securities: We require cash or stock on deposit in your brokerage account to place a buy order. To place a sell order you must have the securities you intend to sell in your brokerage account. To place a short sale we require prior approval from our clearing broker.

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IPOs: We do not accept market orders for IPOs on the first day of trading. To purchase an IPO on the first day of trading you must place a limit order. IPOs cannot be purchased on margin.

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Modifying or Canceling Orders: If a Cancel Order is received for an order that has already been executed, it will be rejected. If you have an open order in your account, and another order is received to buy the same security, even if it is a market order, the second order will be rejected as a duplicate order. You may modify or cancel orders from the Open Orders Screen.


WR Hambrecht + Co may, at any time, and at its sole discretion, refuse to accept any order, cancel or change a request for any reason. Notification of the rejection will be made to you in a timely manner.
 

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9.

What are some of the risks to trading in a fast market?

 

There are many risks involved with trading in a fast market. Click here to read a brief explanation of how fast markets may affect your trade.

 

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10.

What is OpenIPO and how do I participate?

 

The OpenIPO auction is one of our proprietary Internet-based auction products for underwriting equity offerings. To learn more about how the OpenIPO auction works and how you can participate, click here or visit the OpenIPO FAQ section.

 

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11.

What are the requirements to participate in a traditional IPO?

 

We require a minimum account balance of $25,000 in cash or equities to participate in a traditional IPO.

 

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12.

What are penny stocks?

 

Penny stocks are speculative, high-risk stocks which trade on the over-the-counter bulletin board, usually with a price of less than a dollar per share.

 

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13.

Do you offer options trading?

 

Yes. To trade options your account must be specifically approved for options trading. You must complete an Option Agreement and Approval Form, prior to trading. Your application will be reviewed and approved by WR Hambrecht + Co and its clearing firm, Pershing LLC. The review process is approximately 24 hours.

 

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14.

Where can I get more information about options?

 

Your best source of information is the Options Clearing Corporations’ (“OCC”) Characteristics and Risks of Standardized Options, in addition to the OCC Option Prospectus. All investors must carefully read and understand the aforementioned documents.

 

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15.

What can I do to better manage my options account?

 

It is imperative that you understand the risks and strategies involved with options trading. It is also important that we have current telephone numbers on record for you, as well as a current email address in case one of our traders should need to contact immediately regarding your order. We will make every effort to contact you if we have a question on your order.

Also, check your account. By assessing your account activity online, you have a real-time view of your positions. If there are any problems, contact us immediately. Finally, if you still have questions, call our registered representatives at 1.800.673.6476.

 

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16.

What is the difference between an option and a LEAP?

 

An option contract gives a buyer or seller the right to buy or sell a fixed number of shares of a security, at a fixed price, over a fixed period of time in the future, usually three, six, or nine months. A LEAP (Long-Term Equity Anticipation Security) is a long-term equity option and normally expires in two or five years.

 

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17.

What is day trading?

 

The purchasing and selling, or the selling and purchasing of the same security on the same day in a margin account. A day trader is any customer who executes four or more day trades within five business days. A day-trading strategy means an overall trading strategy characterized by the regular transmission by a customer of intra-day orders to affect both purchases and sale transactions in the same security or securities. Customers employing a day trading strategy may also be subject to higher margin requirements and stricter margin call requirements. WR Hambrecht + Co does not promote day trading as a strategy for its customers.

 

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18.

After I place an order, can I change it or cancel it?

 

Some orders can be modified or canceled and some cannot.

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Market orders generally cannot be modified or canceled because market makers must execute market orders promptly at the price prevailing when the order reaches them. Market orders will generally already have been executed by the time any instructions to modify or cancel are received. Remember, not having the report of an execution yet doesn’t mean the order hasn’t executed yet. You can place a request to cancel, but this may be accomplished only under unusual circumstances, such as when a stock stops trading during the day.

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Limit Orders can possibly be modified or canceled if your request is received prior to your order reaching the market. We will make a “best efforts” attempt to either modify or cancel your order. Once an order is executed it cannot be canceled.

 

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19.

What if I have further questions or service requests?

 

Please call our customer service center at 1-800-673-6476 or 1-610-725-1150. Representatives are available Monday through Friday, 8:30 a.m. to 6:00 p.m. Eastern Time.

 

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20.

In the event WR Hambrecht + Co cannot meet its financial obligations, is my account still protected?

 

You are protected up to $500,000 by the Securities Investor Protection Corporation (SIPC). This protection includes up to $100,000 for cash.

 

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